Privacy Policy

Information we collect

We may collect account details, email address, billing details through Stripe, support messages, service usage details, and basic website traffic information.

Payments

Payments are processed by Stripe. ApexServers.ca does not store full card numbers on our servers.

How we use information

We use information to provide hosting services, process orders, respond to support tickets, prevent abuse, improve the website, and maintain service security.

Traffic analytics

We may collect privacy-safe page view statistics such as page path, referrer, browser user-agent, and timestamp. We do not use this to sell personal information.

Data sharing

We do not sell customer data. We may share limited information with payment processors, hosting infrastructure providers, or legal authorities when required.

Security

We take reasonable steps to secure systems, but no online service can be guaranteed 100% secure.

Contact

Questions? Contact support through the client area or support ticket page.